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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 6597 verified reviews
Read all reviews
Independent Service Rating based on 6597 verified reviews
Customer rating:
"They sorted a problem out straight away for me , Very quick to reply to my email.Very good customer service ."
That's great to hear! We wish you a magical holiday and hope to hear from you again soon.
Customer rating:
"Used the website and live chat function, they were great helped me find the right break and the best deal they had!"
Thank you for sharing your feedback with us, we're really pleased to hear our website and live chat function were useful to you. We wish you a magical holiday with us.
Customer rating:
"Fantastic service Very friendly informative knowledgeable service.Always replied when I emailed Great communications."
Thank you for sharing this great feedback, we really appreciate hearing your thoughts on your experience when booking with us.
Customer rating:
"We always book with Belinda - always fantastic service *****"
Thank you for taking the time to share your experience when booking with Belinda. We will be sure to pass on your kind comments.
Customer rating:
"Easy to find and compare hotels, prices and deals. It was then easy to complete the booking online. Looking forward to holidaying with you again."
Thank you for taking the time to share your feedback on your recent booking experience. We wish you a magical holiday.
Customer rating:
"Very helpful and found me a great deal. Very easy to book too"
Thank you for sharing your feedback. We're pleased to hear that you secured a great deal. We wish you a magical holiday. Please do get in touch with us if you have any questions before you travel.
Customer rating:
"Extremely efficient and helpful service. Reassuring under the present Coronavirus pandemic which has provided greater confidence in making an advance booking."
Thank you for your 5* review. We're so pleased to hear you received our high level of customer service. We wish you a magical holiday. We're here to answer any questions you have before you travel.
Customer rating:
"Very efficient service to change accomodation over when the black Friday deals came out.Nothing was too much trouble and this was done very quickly."
We're so pleased to hear you were able to benefit from our Black Friday offers. Thank you for taking the time to leave a review, we really appreciate hearing our customers feedback. We wish you a magical holiday!
Customer rating:
"Denise was just excellent from start to finish very helpful an knowledgable even after booking she emailed me with a cheaper price that saved me a lot of money."
Thank you for sharing your feedback on your experience booking with Denise. We will share this with her. We wish you a magical holiday, please do get in touch if you have any further questions.
Customer rating:
"They were really helpful and managed to get us we wanted ,after calling us back .Karen who we dealt with was very experienced in her knowledge"
Thank you for taking the time to share your feedback. We will pass on your kind words to Karen. We wish you a magical holiday!
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