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0330 880 5066
0330 880 5066
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Room 1 : Adults
Children
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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Great customer service, friendly and efficient. Found the best deal for us and offered really good advice based on personal experience. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Phoned up and Amy organised my booking and made some great suggestions. Would definitely book with again. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent. Very helpful, regular updates and follow up with email. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Great customer service. Amy Stevens was very pleasant and friendly on the phone. She answered all of my questions- and there was a lot of questions and whenever I have a query she is always there to answer. Thank you so much for making it such a smooth and happy process. I am so glad that I booked... Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and we remain at your disposal should you have any further questions.

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Travel adviser Paul Underhill was exceptionally helpful and offered good advice for our best stay. Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us, we are so glad to hear how helpful one of our agents have been in assisting you in finding your magical trip, and that they provided you with the service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime.

Kindest regards,
Christina


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